Frequently Asked Questions

To try to reduce the number of times I have to answer the same questions over and over again, any question I am asked more than a few times will be documented here (with my answer). Please encourage your friends to check here before sending me mail. Thanks!

Where is the UG Lab?

The UG Lab is located in Room 2128, Computer Science Building. Regular hours are 6AM to 1AM, with an access card that can be obtained from the CS Department Undergraduate Office. See here for more information on lab access.

You can log in to the lab remotely from over the net at any time. The machine public.ug.cs.sunysb.edu is recommended for this.

X Windows Starts, then Stops with an Error Message

X Windows is started by typing startx. If the stipple background comes up, but then X Windows stops immediately and you see the following error message: xterm: unable to find usable termcap entry then it means you have your home directory protected from access by other users. To fix this, execute the following command: chmod 755 ~ If you want to protect your data, it is best to make subdirectories and protect those.

X Windows Won't Start

Another reason X Windows might not start is if somebody using the system before you left an X server running. To check this, type ALT-F5 on the keyboard. If you hear a beep, there is no X server running, and this is not your problem. If the screen changes to an X display, then type CTRL-ALT-BKSP to exit the X server. It is sociable to then log out the other user, since they probably forgot.

Getting out of X Windows

X Windows can always be exited by typing CTRL-ALT-BKSP.

I Can't Read Small Print in Netscape

If you have trouble reading small fonts using Netscape, simply select the Preferences item from the Options menu and click on the Huge font size. Then click on OK. If you want to make the change in preferences permanent, choose Save Options from the Options menu.

How Do I Change My Shell to {bash,tcsh,sh}?

The currently recommended way to change your default shell is to log in to ug.cs.sunysb.edu and run, for example: chpass -s /usr/local/bin/tcsh The possible shells are: /bin/sh /bin/csh /usr/local/bin/bash /usr/local/bin/tcsh Be sure to type the full pathname of the shell you want. If you don't you might be unable to log in again.

NOTE: The chpass command is supposed to work everywhere, but it is currently broken on the workstations in 2128 because it tries to create a temporary file in the /etc directory, which is read-only on these machines for technical reasons.

How Do I Change My Password?

Use the passwd command to change your password. Due to limitations of the ancient authentication system being used in the lab, passwords are limited to 8 characters or less. If you get a strange error message "RPC: Can't decode arguments" when trying to change your password, it means that you entered more than 8 characters for your old password. If your old password was more than 8 characters, just enter the first 8.

How Can I get a SLIP or PPP Connection to the Lab?

Computing and Communications now provides PPP service on a campus-wide basis. Please go to one of the SINC sites to get information about this service.

I can't contact remote Web or FTP sites on TCP ports other than the default

For reasons explained here, certain outgoing TCP connections are blocked at the UG Lab firewall. To connect to Web and FTP sites that are blocked, you may the UG Lab proxy server located at: gatekeeper.ug.cs.sunysb.edu port 80. You should configure Netscape or your favorite browser to use this proxy by entering this name and port number on the "Proxies" options screen.

webmaster@ug.cs.sunysb.edu